At SilverStreamOfDreams, we are committed to ensuring that our website and services are accessible to all users, including those with disabilities. We strive to provide an inclusive and user-friendly experience for everyone. This Accessibility Statement outlines our efforts to make our website accessible and provides information on how to contact us if you encounter any accessibility issues.
1. Our Commitment
We are dedicated to making our website and services accessible in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines are designed to ensure that content is accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
2. Accessibility Features
We have implemented several features to enhance the accessibility of our website:
- Semantic HTML: We use semantic HTML to structure our content, making it easier for assistive technologies to interpret.
- Keyboard Navigation: Our website is designed to be navigable using a keyboard alone.
- Screen Reader Compatibility: We ensure that our site is compatible with popular screen readers.
- Contrast and Text Size: We provide sufficient color contrast and allow users to adjust text size for better readability.
- Alt Text for Images: We provide alternative text for images to convey their meaning to users who cannot see them.
- Captioned Videos: Where applicable, we provide captions for video content.
- Accessible Forms: Our forms are designed to be navigable and usable with assistive technologies.
3. Ongoing Efforts
We are continuously working to improve the accessibility of our website. This includes regular audits and updates to address any identified issues. We also welcome feedback from our users to help us identify and prioritize areas for improvement.
4. Known Limitations
Despite our efforts, some parts of our website may not be fully accessible. Below are known limitations and our plans to address them:
- Third-Party Content: Some third-party content or tools may not be fully accessible. We are working with our partners to improve the accessibility of these components.
- Older Browsers: Some older browsers and assistive technologies may not fully support the latest web standards. We recommend using the latest versions of browsers and assistive technologies for the best experience.
5. Feedback and Support
We value your feedback and are here to assist you. If you encounter any accessibility barriers while using our website or need assistance accessing our content, please contact us at:
- Email: [email protected]
- Address: [Insert Company Address]
- Phone: [Insert Company Phone Number]
When contacting us, please provide a detailed description of the issue and the specific page(s) where the problem occurred. This will help us address the issue more effectively.
6. Formal Complaints
If you are dissatisfied with our response to your accessibility concerns, you can file a formal complaint. Please send your complaint to:
- Email: [email protected]
- Address: [Insert Company Address]
- Phone: [Insert Company Phone Number]
We will respond to your complaint within [Insert Timeframe, e.g., 10 business days] and work to resolve the issue as quickly as possible.
7. Third-Party Resources
For additional information and resources on web accessibility, you may visit the following websites:
8. Changes to This Statement
We may update this Accessibility Statement from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated statement on our website and, if appropriate, by other means.
Thank you for your support and for choosing SilverStreamOfDreams. We are committed to providing an inclusive and accessible experience for all users.